Terms of service
Last updated: November 13, 2026
These terms are an agreement between you and Product Expanse LLC, a California limited liability company based in Berkeley, California, USA (“Product Weaver”, “we”, “us”). They cover the Product Weaver website, Product Weaver accounts and workspaces (together, the “service”), and the Product Weaver plugin. By using any of them, you agree to these terms. If you do not agree, please do not use them.
If you use Product Weaver for a company or another organization, you agree to these terms for it, and you confirm that you may do so.
1. What we offer
The website describes Product Weaver and explains how to install the plugin. An account lets you sign in and work with other people in workspaces. The plugin adds product management skills to AI assistants and runs on your own machine.
2. Price
Product Weaver is free. If we ever add paid plans, nobody pays unless they choose one, and we will show the price before you agree to pay.
3. Who can use Product Weaver
You must be 18 or older and able to make a binding contract. You may not use the service where the law forbids it, for example under United States sanctions.
4. Your account
You sign in with a Google or GitHub account. Keep that account secure: anyone who can sign in to it can sign in to Product Weaver as you. If you think someone used your account without permission, tell us right away at support@productweaver.com. You are responsible for what happens in your account, unless it is our fault.
5. Workspaces and invitations
- Every account starts with a personal workspace. Owners and admins can invite people with a link and remove members. Only an owner can change roles.
- When you invite someone, you confirm that you may give us their email address for that purpose.
- The owner and admins of a workspace decide who belongs to it.
- If an owner deletes their account, the admin who joined first becomes the owner, or else the member who joined first. A workspace with nobody left in it is deleted.
6. The plugin's license
The plugin is open source under the Apache License 2.0. That license, not this page, sets what you may do with the plugin's code. If the two ever disagree about the plugin's code, the license wins.
7. Your content and data
Everything the plugin reads and writes stays on your machine and stays yours. We receive none of it. The only exception is usage statistics, which are off until you say yes for a study, and which never hold your interviews, names, quotes, prompts or file names.
What you put in your account and workspaces also stays yours. You give us only the permission we need to store it, show it to you and to the members of your workspace, and run the service. We do not sell it, and we do not use it to train AI models.
You are responsible for having the right to use the material you give to Product Weaver, such as interview transcripts, and for keeping the promises you made to the people in them. Our privacy policy explains what we collect and why.
8. Acceptable use
You agree not to
- use Product Weaver to break the law or the rights of other people, including the privacy of the people you interview;
- try to get into accounts, workspaces or systems without permission, or test our security without our written permission;
- overload the service or disturb how it works;
- create accounts or use the signed-in service with bots or scripts, except through an interface we provide for that;
- upload malware or other harmful code;
- pretend to be someone else, or resell or rent out the service.
9. Our names and content
The Product Weaver name and logo, and the text and design of this website, belong to us. The Apache License does not give you the right to use our name or logo, except to say where the plugin comes from.
10. Other services
Product Weaver works with services we do not run, such as your AI assistant, Google and GitHub. Their own terms and privacy policies apply to how you use them, and we are not responsible for them.
11. Feedback
You do not have to send us ideas or suggestions. If you do, we may use them freely, without paying you or owing you anything.
12. Suspending and closing accounts
- You can stop using Product Weaver and delete your account at any time, in Settings, under Profile.
- We may suspend or close an account that breaks these terms, puts other people or the service at risk, or that the law requires us to close. When we reasonably can, we will tell you first and explain why.
- If we decide to stop offering the service, we will tell account holders at least 30 days ahead, so you can ask for a copy of your data.
The sections on your content, our names, warranties, liability, indemnity and disputes still apply after an account is closed.
13. No warranty
The website, the service and the plugin are provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. The plugin works with AI assistants, which can make mistakes. Check its output before you rely on it for a decision. Some places do not allow these exclusions; there, they apply only as far as the law allows.
14. Limit of liability
To the fullest extent the law allows
- we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, that arise from your use of Product Weaver;
- our total liability for all claims about Product Weaver is limited to the greater of US$100 or the amount you paid us in the 12 months before the claim.
These limits do not apply where the law does not allow them, such as for fraud, gross negligence, willful misconduct, or death or personal injury caused by negligence. If you are a consumer in the European Union or the United Kingdom, you keep every right your local law gives you that cannot be waived.
15. Indemnity
If you use Product Weaver for a business and someone brings a claim against us because of your content, or because you broke these terms or the law, you will cover our reasonable costs and losses from that claim. We will tell you about the claim promptly and let you take part in the defense. This section does not apply to consumers where the law forbids it.
16. Law and disputes
The laws of the State of California govern these terms, without regard to their conflict-of-law rules.
If you have a problem with Product Weaver, write to us first at legal@productweaver.com. We will try in good faith to solve it with you within 30 days.
If we cannot, the state and federal courts located in Alameda County, California, have exclusive jurisdiction, and you and we agree to their jurisdiction. Either of us may use a small claims court instead.
If you are a consumer and the law of your country gives you the right to go to your own courts, or to the protection of your own law, you keep that right.
17. Changes to these terms
We may change Product Weaver, the plugin and these terms. Before a material change to these terms takes effect, we email account holders at least 30 days ahead and post the new version here. Other changes take effect when we post them, and we change the date at the top. If you keep using Product Weaver after a change takes effect, the new terms apply. If you do not agree with them, stop using Product Weaver and delete your account.
- November 11, 2026. Names Product Expanse LLC. Adds accounts, workspaces, price, age, closing accounts, a limit on liability, and the law and courts that apply.
- November 10, 2026. First version, for the website and the plugin.
18. General
- These terms and the privacy policy are the whole agreement between you and us about Product Weaver. The plugin's code is also under its open-source license (section 6).
- If a court finds part of these terms unenforceable, the rest stays in force.
- If we do not enforce a right at once, we do not give it up.
- You may not transfer these terms to someone else without our written agreement. We may transfer them if Product Weaver is merged or sold, and we will tell you.
- Neither of us is responsible for delays caused by events beyond reasonable control.
- We send notices by email to the address on your account. You can send notices to legal@productweaver.com.
19. Contact
Product Expanse LLC, Berkeley, California, USA.
Questions about these terms: legal@productweaver.com. Help with Product Weaver: support@productweaver.com.